FREQUENTLY ASKED QUESTIONS (FAQ)

What Makes Set The Table Different?


Set The Table is an expert in all special diets. We can tailor anything from Paleo to Weight Watchers all the way to Autoimmune diets just for you. We are specialists in taking restrictive diets and customizing them to any kind of cuisine. Like Mexican, Indian, Asian, American, Italian, French, or Spanish food? We can take your diet to a whole new level with any of these cuisines. Our fresh ideas and flavors will make each meal mouthwateringly delicious. We do all of these in your home, with the freshest ingredients made specifically to your order. You can have complete confidence in the quality, nutrition, and taste of all our meals.




Who needs a personal chef?


Any individual who believes in the importance of having freshly prepared, custom-made meals ready at their convenience. Most people hire a personal chef because they do not have the time or desire to cook. Business professionals, expecting or new parents, busy working families, seniors, people with specific diets, people recovering from illness etc. are all great candidates for personal chefs.




What areas do you serve?


West Los Angeles, Central Los Angeles, San Fernando Valley, Orange County, Pasadena and The South Bay. Contact us to see If we can service your area specifically.




How far in advance should I reserve a date?


It is recommended you reserve a date as soon as possible but we can do as early as 72 hours in advance.




Do you have to do the cooking in my home?


Yes. California State health department regulations require all meals prepared by a personal chef to be cooked in the home of the consumer or a licensed and inspected commercial kitchen. Preparing these meals in your home ensures that you are provided with the highest quality food possible.




Can you provide references?


References are available upon request.




How do you know what I like in my diet?


Your diet is the chef’s first order of business. In the initial consultation, you and the chef will go over what you would like from your personal chef service, your likes, dislikes, personal preferences, dietary restrictions, allergies etc.




Where do you do your grocery shopping?


This varies from client to client. We visit various local markets to find the finest and highest quality ingredients. If you prefer a certain store or market, please feel free to request it.




Do I have to be home when you are cooking?


No, you do not. In most cases clients are working or running errands while their personal chef is preparing their meals. All personal chefs are criminal background checked to ensure your safety and security.




How long does your service take?


Depending on the service, number of entrees and complexity of each dish, personal chef services can take anywhere from 5-9 hours. The chef is happy to accommodate your schedule in any way they can and will give you a time estimate for each service.




Is there anything I can do prior to your visit?


Fill out our “Kitchen Check-list” and have your kitchen counters free of clutter, your sink cleared and have space made in your refrigerator.




How is payment handled?


There is a 50% deposit for your service when you book a date. The balance will be determined by the grocery receipt and the other 50% of the service to be paid on the actual date of service.
We accept credit card, Venmo, Cash, Apple Pay, Debit.




What is the cancellation policy?


For all personal chef services a 72 hour advance notice before the chef is scheduled to arrive at your home is required to cancel or postpone any booking. If you need to reschedule, your deposit will be forwarded to a future date. If you need to cancel and do so before the 72 hour deadline, your deposit will be refunded.




What information do I need to have before for my consultation?


Date and location of the event Estimated budget Food requests Number of Guests




What happens after my consultation?


A detailed email will be sent covering all information discussed in your consultation along with a contract if you choose to move forward.




How it all works!


First, a complimentary consultation will take place between you and your Set The Table consultant. During that time, you will discuss your dietary/allergy needs, food likes and dislikes and figure out what service works best for you. We will then plan and develop a custom menu with multiple food choices for you to approve and then pick a date that works for your schedule. A confirmation will be sent with all details and a “Kitchen Checklist” so we know what tools you may or may not have in your kitchen. Whatever you don’t have will be brought to ensure your experience goes smoothly.
Next, there will also be a client agreement contract emailed to you for your signature and at that time a 50% deposit will be required. On the day of your service, your chef will purchase the freshest ingredients available at the local markets and speciality stores and always will try and use organic, hormone-free ingredients whenever possible. For a dinner party, the chef normally arrives three hours prior to your meal time. For the “Weekly Meal Preparation” the chef will arrive when it’s convenient for you and if you’d like, you can choose to have one of the meals served and ready to eat the night of your service. At the end of all services, your kitchen will be cleaned and you will be left to enjoy your delicious food.





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ABOUT
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OUR POLICY
CONTACT US

Tracy@SetTheTableLA.com

Phone: 310-308-1447

Los Angles, California

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Set The Table LA © 2018